Policy for Gift Card Service

Created on Sept 10, 2017

POLICY FOR GIFT CARD SERVICE

By accessing or using the Getit.qa’s Gift Card Services, you are representing that you have read, understood, and agree to be bound by these provisions and terms, together with any and all rules, policies and guidelines provided by Getit.qa (in the footer region of the website) collectively herein referred to as the “Agreement”. Under this electronic Agreement, you can access certain gift card services provided by us to support the issuance and management of gift cards to your customers (collectively, the “Gift Card Services”).

 

Getit.qa reserves the right to update and change the Gift Card Service Terms by posting updates and changes to the Getit.qa website. You are advised to check the Getit.qa’s Gift Card Service Terms from time to time for any updates or changes that may impact you. If you do not accept such changes/amendments, you must cease using Getit.qa’s Gift Card Services.

 

1. Services and Scope

Getit.qa’s Gift Card Services may be used in your business for managing gift cards issued to you (the “Customers” and such gift cards, the “Gift Cards”). The Agreement covers, among other things, your use of the Gift Card Services and any other services related to you in the implementation and execution of the Gift card.

 

2. Access and use of Gift cards

Getit.qa hereby grants you a limited, non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable license to access and use the Gift Cards, solely for your own internal personal purposes and subject to any and all limitations imposed by us. In case of gifting of any Getit.qa’s Gift cards to a third party, you assume full responsibility for the cards that was issued to you by Getit.qa.

 

3. Compliance with laws

The Gift Card Services are made available to you solely for lawful purposes and uses. You will comply with, and will ensure that your subcontractors and personnel comply with, all Applicable Laws. For purpose of these Gift Card Service Terms, “Applicable Laws” means any and all local, regional, or national laws, rules and regulations related to gift cards or the Gift Card Services, including, but not limited to, those related to data privacy, data security and the protection of Personal Information as defined by the state of Qatar. You are responsible for the handling of any amounts loaded on the Gift Card in compliance with Applicable Laws, including, if required by Applicable Laws, depositing amounts loaded on the Gift Card into escrow or separate accounts on Getit.qa. You are also responsible for the handling of any amounts loaded on the Gift Card that constitute unclaimed, abandoned or similar property under Applicable Laws based on records maintained by you.

 

4. Gift card Terms and Issuance

Gift Cards may only be redeemed toward the purchase of eligible goods and services provided by Getit.qa and its affiliates on www.getit.qa, or certain of its affiliated properties. Eligible goods and services are subject to change in our sole discretion. Redemption of Gift Cards at any affiliated property is subject to change in our sole discretion. If you redeem a Gift Card on Getit.qa, it may only be used toward the purchase of eligible goods and services on Getit.qa and any remaining Gift Card balance may only be used for subsequent purchases on Getit.qa. For the purchase/ redemption of getit.qa Gift cards, proper information should be provided. Getit.qa is not responsible for any incorrect entries made during the purchase of the gift card by the customer. A delivery fee of QAR 10 is applicable as delivery-charge of the Getit.qa Gift card to you or any third-party upon order from Getit.qa.

Getit.qa is responsible for the development, production and distribution of all documents, terms and procedures necessary to administer Getit.qa’s Gift Cards to you (the “Program Materials”). All Gift Cards issued or otherwise supported by or administered using the Gift Card Services will comply with the restrictions and requirements set forth by Getit.qa. Any unauthorized production, changes in design, value, medium or any thereof of the Gift card is liable to complete prosecution under the law. All designs are solely the property of Getit.qa

Getit.qa will respond to all inquiries from Customers regarding the Gift Cards. We are responsible for providing all services required to offer and despatch Gift Cards in accordance with Applicable Laws. We will maintain all records related to Gift Cards in accordance with Applicable Laws. You will be responsible for costs associated with procurement of the Gift Cards. We will be responsible for receiving, investigating and responding to any Customer dispute or error allegation concerning any Getit.qa’s Gift Card.

We will be responsible for supervising and managing all daily funds flow associated with Gift Cards, including ensuring all balances associated with the Gift Cards are accurate and fully funded by deposits placed by Customers with us in connection with a Gift Card. We represent and warrant that the balance associated with Gift Cards will be at all times appropriately funded by deposits placed by the Customers with us in connection with such Gift Cards in an amount that is no less than 100% of the total amount of currency represented as active and available to Customers of the current day’s Gift Card balance. We will be responsible for overseeing and managing such funding. We are responsible and liable for any failure of the Gift Cards to be fully funded.

By using a Gift Card, you agree to comply with these terms and conditions, and not to use a Gift Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to Getit.qa, its affiliates, or its customers. We reserve the right, without notice to you, to void Gift Cards (including as a component of your Getit.qa balance) without a refund, suspend or terminate customer accounts, suspend or terminate the ability to use our services, cancel or limit orders, and bill alternative forms of payment if we suspect that a Gift Card is obtained, used, or applied to an Getit.qa account (or your Getit.qa Balance is applied to a purchase) fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

 

5. Indemnification and Liability

  1. Indemnification In addition to your indemnification obligations under the Getit.qa Terms of Use, you will defend, indemnify and hold Getit.qa and its respective officers, directors, employees, agents and suppliers harmless from and against all claims, actions, proceedings, damages, losses, judgments, settlements, penalties, fines, costs and expenses (including attorneys’ fees) arising from any third-party claim in connection with (a) your breach of any obligations under the Agreement; (b) your negligence or wilful misconduct in connection with your performance of your obligations under the Agreement; (c) your violation of Applicable Laws; (d) the Gift Card, including any unfunded Gift Card balance or fraudulent activity, unauthorized use or losses related to or associated with a Gift Card ; or (f) a Customer or any obligations we owe to any third party or Customer.
  2. Your Getit.qa Balance cannot be used to purchase other Gift Cards, prepaid open loop cards, or certain third-party gift cards. Gift Cards cannot be reloaded; resold; used for payment outside of www.getit.qa or its affiliated properties; used for unauthorized advertising, marketing, sweepstakes, promotional or commercial purposes, including to facilitate the resale or shipment of goods from Getit.qa; redeemed for more than face value; transferred for value; redeemed for cash; returned for a cash refund (except to the extent required by law); or used in a manner otherwise prohibited by Getit.qa or the state of Qatar. No portion of your Getit.qa Balance may be transferred to another Getit.qa account. Neither your Getit.qa Balance nor your Gift Cards may be applied to the purchase of goods or services at any Getit-affiliated property outside of the state of Qatar. If a Getit.qa gift card is linked to your account, then only the account holder may use the service thereby and, in this case, it is non-transferable to any other account other than the one specified upon procurement
  3. TO THE FULL EXTENT PERMISSIBLE BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GETIT.QA’S GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULL EXTENT PERMISSIBLE BY LAW, IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT GIFT CARD.

 

     6. Getit.qa's Rights

    1. We reserve the right to modify or terminate the Gift Card Services for any reason, without notice at any time
    2. We may, but have no obligation to, remove Gift Card Services and suspend or terminate Gift Card Services if we determine in our sole discretion that the Gift Card Services offered by you violate our Terms of Service/Sale Policy or these Gift Card Service.
    3. Verbal or written abuse of any kind (including threats of abuse or retribution) of any Getit.qa customer, Getit.qa employee, member, or officer will result in immediate termination of Gift Card Services.

       

      7.Risk of Loss

      The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. Gift Cards must be obtained from Getit or an authorized third party, and you are responsible for safeguarding your Getit.qa online account balance or Gift Card from unauthorized use. We are not responsible if any Gift Card is lost, stolen, or destroyed, or if your Getit.qa Balance or any Gift Card is used without your permission. There are a variety of Gift Card scams that request payment by Gift Card. Getit is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any third party associated with any Gift Card.

       

      8.Getit.qa Balance Expiration.

      The portion of your Getit.qa Balance made up of Gift Cards issued expire 12 months from the date-of-issue unless otherwise stated and may be applied before the expiration term to your Getit.qa account and applied to eligible purchases. All such related details can be procured on the acceptance of the gift card or from the customer service by mail at info@getit.qa. Getit.qa is not responsible for expired gift cards or any unused balances on expired gift cards and no unused expired balances will be carried forward to another account or the same account under any circumstances.

       

       9.General Terms

      The terms and conditions on Getit.qa apply. No fees apply to Gift Cards except the applicable printing costs for printed-gift-cards. We reserve the right to require additional verification of your identity, Gift Card or account ownership, or provision of an additional payment instrument, before you are able to apply a Gift Card to your account or your Getit.qa Balance to a purchase. When you purchase, receive, or apply a Gift Card to your account, to a purchase, you agree that the laws of the State of Qatar, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that may arise between you and Getit.qa, and its affiliates related to your use of Getit.qa’s Gift Card. We reserve the right to change these terms and conditions without notice, from time to time at our sole discretion. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.

      THESE STANDARD TERMS OF TERMS OF SERVICE ("TERMS OF SERVICE") IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT. THESE TERMS OF TERMS OF SERVICE ("TERMS OF SERVICE") DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

       

      10. Contact Information

      GETIT E-Commerce Co (GETIT.QA): P.O. Box-20795, First Floor, Al Kaabi Building (94), Madina Kalifa Street (960), Madina Khalifa- South (Zone-32), State of QATAR.

      GETIT Mart - (Retail & Online Order Processing Center): P.O. Box-20795, GWC Warehousing Park, BuSulba, Building Number B-30, Street Number-241, Birkat Al Awamer, State of QATAR.

      E-mail: info@getit.qa | Tel: +974 44473222 | Web: www.getit.qa

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